About The Position
Excellent people and communication skills are essential for this role. Because a family’s first interaction with easyvet is likely to be with you, our applicant should be friendly, confident and passionate about pet wellness.
Position Qualification:
- At least 1 year experience
- Excellent client communication skills and the ability to calmly navigate stressful situations
- Be organized and have an attention for detail
- Demonstrate a basic understanding of animal behavior and animal health care – including age-appropriate vaccination schedules, common ailments in our companion animals, zoonotic diseases, antibiotics, analgesics and preventative medications.
- Can multitask, prioritize and manage several different family’s’ needs simultaneously
- Takes initiative and has problem-solving abilities
Primary Responsibilities:
- Greeting families, answering phones, scheduling appointments, processing payments and assisting families throughout the day with various needs and requests
- Assist with follow up calls and manage email account
- Maintain a clean and presentable lobby space, as well as assist with cleaning exam rooms if needed
- Willing to be cross-trained to assist veterinarian and technician – assist in holding/restraint of pets for exams and venipuncture, assist with running lab equipment and/or submitting lab samples, ect.